Associate

About the Role

This role is for an Associate at MassMutual India.

Key Responsibilities

• Understand and be knowledgeable of Aladdin for both public and private markets.
• Become a Subject Matter Expert (SME) to support Aladdin users globally, including ongoing training in Aladdin Academy, webinars, and product releases.
• Create and terminate portfolios in Aladdin in a timely manner.
• Create portfolio groups as needed.
• Populate Investor Ids as directed by the Transition Team or Traders.
• Create and terminate users in line with ServiceNow requests.
• Understand the user permissions structure and maintain/create controls to ensure adherence to segregation of duties and audit reviews.
• Identify control gaps and propose remediation.
• Create and maintain procedures and tips sheets.
• Work collegially with Blackrock to deliver suitable solutions for the business.
• Provide feedback to BRS on the quality and timeliness of responses.
• Assist with testing of new processes or enhancements.

ECNs

• Liaise with different trading platforms to resolve issues, including user permissions and FIX connection issues.
• Active engagement with Blackrock.
• Ensure issues, errors, and requests are logged and tracked to resolution with Blackrock.
• Escalate issues when necessary.

Technical and Business Knowledge

• Understand financial assets: Equity, Fixed Income, Derivatives, Private Assets.
• Understand and be knowledgeable of the trade lifecycle, including back-end and data feeds.
• Understand business workflows and requirements: how Aladdin is used by different teams.
• Possess strong organizational, analytical, and troubleshooting skills.
• Possess strong communication skills.
• Be detail-oriented and highly motivated to learn new systems.
• Be proactive and able to work independently with minimum supervision during HK hours.
• Share technical knowledge with Barings colleagues, particularly related to new functionalities or enhancements.
• Possess project management skills.
• Advance Excel skills (formula, pivot table).
• Previous experience with Aladdin or other OMS.
• Knowledge of PowerBi and Power Automate will be a plus.
• Coding language: VBA, SQL.

Team

• Build strong, positive working relationships with business colleagues, including Blackrock account managers in the US, UK, and HK.
• Build strong, positive working relationships within the team and across GPD.