Front Office Associate
Passion Dental
Boston, MA0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- Patient careHIPAAOperations
- Work
- On-site in Boston
- Pay
- Not stated by the employer.
- Skill demand
- Operations56%Patient care22%HIPAA13%of 100 similar entry-level jobs posted in the US this week
- Listed
- Nov 11, 2026 · still open
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About the Role
At Passion Dental, we are seeking a friendly, organized, and customer-focused Front Office Associate to join our growing practice. This role serves as the first point of contact for patients and plays a critical role in creating a welcoming and positive patient experience.
Key Responsibilities
- Greet and check-in patients in a professional and welcoming manner.
- Answer incoming calls and assist patients with scheduling and inquiries.
- Manage appointment scheduling, confirmations, and follow-up communications.
- Verify dental insurance eligibility and benefits.
- Collect payments and maintain accurate financial records.
- Update and maintain patient records in the practice management system.
- Coordinate with clinical staff to ensure efficient patient flow.
- Present treatment plans and assist patients with scheduling future care.
- Maintain confidentiality and HIPAA compliance.
- Support daily office operations and administrative functions.
Requirements & Tech Stack
- Practice management system (for updating and maintaining patient records)
Qualifications
- Friendly, organized, and customer-focused demeanor.