Customer Service Advisor, Voice Process

Live Connections

Hyderabad, Telangana, India0–2 yrs1h agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 2 years · Any graduate
Must know
Customer serviceLead generationCRM
Work
On-site in Hyderabad
Pay
Not stated by the employer.
Skill demand
Customer service68%Lead generation12%CRM7%of 113 similar fresher jobs posted in India this week
Listed
2 Nov 2026 · still open

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About the Role

Customer Service Advisor – Voice Process

Key Responsibilities

  • Handle inbound and outbound customer calls.
  • Resolve customer queries and complaints professionally.
  • Maintain customer records in CRM.
  • Achieve quality, CSAT, and productivity targets.
  • Follow process and compliance guidelines.

Requirements

  • Excellent English communication skills.
  • Basic computer knowledge.
  • Typing speed of 20–25 WPM.
  • Must clear Versant / SVAR assessment.
  • Willingness to work 24x7 rotational shifts (night shifts included).

Qualifications

  • Any Graduate

Employment Type

  • Full-Time, Permanent

Location: Hyderabad – Remote (Work From Office when required)

Transport: Not Provided

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