Logistics Intern
HaystackAnalytics
About the Role
- Support the pickup and drop of samples in the Mumbai region.
- Assist in ensuring timely and efficient transportation of samples between various locations.
- Ideal for gaining exposure in healthcare or laboratory logistics.
- Location: Turbhe - Navi Mumbai
- Note: Apply only if you are okay with Rotational Shifts.
Key Responsibilities
- Coordinate end-to-end movement and tracking of diagnostic samples from pickup to final delivery, ensuring timely and accurate transportation.
- Monitor pickup-to-delivery timelines and drive TAT (Turnaround Time) adherence across logistics operations.
- Coordinate with internal teams, vendors, courier partners, and phlebotomists for shipment scheduling and operational execution.
- Maintain accurate records of sample inventory, shipment status, delivery confirmations, and operational reports.
- Proactively monitor shipment progress and resolve delays, discrepancies, escalations, or delivery issues.
- Ensure hygiene standards, professional attire, grooming, and behavioral compliance of phlebotomists and logistics personnel during patient interactions.
- Collect and monitor patient/customer feedback related to sample pickup experience, logistics service quality, and delivery timelines.
- Maintain effective vendor relationships to ensure service quality, operational consistency, and timely execution.
- Ensure compliance with company SOPs, safety standards, and regulatory requirements related to sample handling and transportation.
Requirements & Tech Stack
- Knowledge of logistics coordination and sample transportation processes.
- Understanding of cold chain management and temperature-sensitive shipment handling.
- Strong communication and coordination skills.
- Ability to manage operational escalations and multitask efficiently.
- Good documentation and reporting skills.
Qualifications
- Graduate in Logistics, Healthcare Operations, Supply Chain, or related field.
- Experience in logistics coordination, healthcare operations, diagnostics, or courier management preferred.
- Skills: healthcare, operations, logistic support, supply chain



