HR Assistant (Training and Operations Support)

About the Role

99 Ranch Market is seeking an HR Assistant (Training and Operations Support) to provide administrative and coordination support to the Training team. This role ensures company training programs are organized, accurately tracked, and delivered on schedule. The position is ideal for a detail-oriented individual who enjoys supporting learning programs and maintaining accurate information.

Key Responsibilities

• Training Coordination & Administration
• Assist with coordinating company training programs, including new-hire onboarding, compliance training, and leadership development.
• Schedule training sessions, maintain participant rosters, send communications and reminders.
• Track enrollment, attendance, course completion, assessments, and required follow-up.
• Maintain accurate training records, trackers, files, and learning system data.
• Prepare training materials, sign-in sheets, job aids, presentations, and certificates.
• Support training logistics, including room setup, virtual meeting coordination, and materials distribution.
• Assist with formatting, updating, organizing, and maintaining current versions of training materials and SOPs.
• Training Data & Reporting
• Update training trackers, dashboards, and recurring reports with accurate and timely information.
• Compile weekly, monthly, and ad hoc training data.
• Perform basic data checks to identify missing information, duplicate records, or completion discrepancies.
• Assist with maintaining training documentation and supporting audit readiness.
• Operations & Team Support
• Provide day-to-day administrative support to the Training & Operations Support team.
• Respond to routine training-related questions and requests.
• Collect information and follow up with stores, managers, and participants regarding training requirements.
• Support coordination of store visits, meetings, and training sessions.
• Partner with HR, Operations, and other cross-functional teams.
• Perform other duties as assigned.

Requirements & Tech Stack

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Ability to learn internal systems and training platforms.

Qualifications

• An Associate degree in Human Resources, Business Administration, Communications, or a related field is preferred. Equivalent education and relevant administrative experience may be considered.
• 0-2 years of administrative, Human Resources, training coordination, office support, or related experience is preferred. Retail, food service, logistics, or multi-location experience is a plus.
• Bilingual in English/Mandarin or English/Spanish is preferred.
• Strong attention to detail and ability to maintain accurate records.
• Good organizational, time-management, follow-up, and problem-solving skills.
• Clear verbal and written communication skills with a professional and service-oriented approach.
• Ability to handle confidential information with discretion.
• Willingness to learn and ability to work independently and collaboratively.
• Must be legally authorized to work in the United States without sponsorship.

Position Details

• Employment Type: Full Time
• Location: Onsite: 6338 Regio Ave., Buena Park, CA 90620.
• Travel: Occasional travel to store or training locations may be required.
• Availability: Available to work on weekends and holidays as necessary.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Compensation

• Pay range: $23.00 - $25.00 hourly.