HR Assistant

Key Responsibilities

• Employee Lifecycle Administration

• Manage employee onboarding activities, including new hire benefit elections and Form I-9 completion.

• Support benefits orientation as needed.

• Coordinate employee offboarding activities in partnership with IT, Legal, Payroll, Benefits, and HR Business Partners.

• Manage internal transfer processes and associated administrative tasks.

• Support the exit interview process, conduct exit interviews, and consolidate feedback and data.

• Coordinate employee headshot processes and updates within the HRIS.

• Process unemployment claims and respond to related inquiries.

• Employee Records & Documentation Management

• Maintain accurate and up-to-date employee records, including personal information, employment documentation, promotions, transfers, and terminations.

• Ensure compliance with data privacy, record retention, and confidentiality requirements.

• Manage electronic and physical filing systems.

• Maintain employee personnel files and Documents of Record.

• Organize and maintain HR-related documentation, forms, templates, and reference materials.

• Oversee outsourced employment verification process; prepare verification and authorization letters.

• Manage Form I-9 reverifications and updates.

• Partner with Legal to coordinate and fulfill requests for employee records and documentation, including subpoenas and former employee file requests.

• Employee Support & HR Services

• Serve as a point of contact for employee HR-related inquiries and provide timely assistance.

• Responsible for HR Operations mailbox, triaging questions and responding to inquiries.

• Coordinate company recognition and acknowledgement of employee life events, including sympathy flowers and newborn gifts.

• Compliance, Reporting & Policy Administration

• Support employee education and awareness of HR policies and procedures.

• Participate in HR audits and support implementation of audit recommendations.

• Support Affordable Care Act (ACA) reporting and compliance activities.

• Maintain labor law postings, including onsite and electronic notices.

• Audit and maintain employee job descriptions.

• Assist with development, maintenance, and administration of HR policies and procedures.

• Manage the Employee Handbook, including content updates, posting, and compliance reviews.

• HR Operations & Administrative Support

• Update and maintain ARC content for HR Operations, Benefits, and Leave programs.

• Support HR communications, including coordination with Corporate Communications, intranet postings, and employee communications.

• Facilitate and track purchase orders, contracts, and statements of work for the Benefits and HRIS teams.

• Manage the HR FedEx account and coordinate mailing requests.

• Provide project support for Benefits and Leave programs as needed.

• Serve as back-up support for Benefits and Leave functions.

• Continuous Improvement

• Identify opportunities to improve HR processes and operational efficiency.

• Participate in projects focused on enhancing HR services, processes, and employee experience.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 0-3 years of experience in HR Operations, Human Resources, or a related role.
• Knowledge of HR laws, regulations, and HR best practices.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving skills and a proactive approach to work.
• Ability to effectively prioritize and manage multiple responsibilities in a fast-paced environment.
• Proficiency with HRIS systems and Microsoft Office applications.