Social Media & Online Reputation Intern
EverydaySmile
Bengaluru, Karnataka, IndiaFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Social mediaMarketingExcelGoogle Ads
- Work
- On-site in Bengaluru · internship
- Pay
- Not stated by the employer.
- Skill demand
- Social media94%Marketing86%Google Ads9%Excel6%of 97 similar fresher jobs posted in India this week
- Listed
- 7 Nov 2026 · still open
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About the Role
You will run the daily social media and online presence of our healthcare clients on Facebook, Instagram, LinkedIn, and Google Business Profile. You will publish on time, engage with patients, manage reviews, and track results to ensure our clients get found, trusted, and contacted online.
Key Responsibilities
- Publishing & Planning
- Build the monthly content calendar for each client with the Content Creator Intern.
- Schedule and publish posts, reels, and stories using Meta Business Suite and other scheduling tools.
- Write captions, hashtags, and clear calls-to-action (call, WhatsApp, book appointment).
- Monitoring & Engagement
- Check all pages daily for comments, DMs, tags, and mentions, and reply politely within agreed response times.
- Route patient inquiries (appointments, test prices, reports, timings) to the client’s front desk or WhatsApp team, and log leads.
- Escalate complaints, negative comments, and sensitive medical questions to the Marketing Lead immediately. Never give medical advice online.
- Google Business Profile
- Keep each profile accurate: address, timings, phone, services, tests, doctors, and photos.
- Publish regular posts and offers, and add fresh facility photos.
- Respond to Google reviews and run review-request drives with client staff.
- Track profile calls, direction requests, and website clicks.
- Reporting
- Prepare weekly and monthly client reports covering followers, reach, engagement, leads, reviews, and rating.
- Track competitor pages and suggest improvements.
Requirements & Tech Stack
- Practical knowledge of Facebook, Instagram, and LinkedIn business pages and Meta Business Suite.
- Clear, polite written communication in Hindi and English.
- Organized and consistent, able to manage multiple client pages without missing schedules.
- Basic Excel or Google Sheets skills for trackers and reports.
- Own laptop and smartphone.
Good to Have
- Experience with Google Business Profile or Google reviews.
- Basic knowledge of Meta Ads, boosted posts, or Google Ads.
- Familiarity with Buffer, Hootsuite, or similar tools.
- Exposure to healthcare, hospitality, or other service businesses.
This is an unpaid 3-6 month internship.