Internship Program

About the Role

Harmony United Medsolutions Pvt. Ltd. (HUMS) is offering an Internship Program within the Office Management Department. This program is designed to provide students with practical industry exposure, hands-on project experience, and opportunities for career growth.

Position Overview

Enthusiastic, motivated, and career-oriented interns are sought to join the Office Management & Administration team. Interns will gain real-world experience by supporting day-to-day office operations, administrative activities, documentation, and coordination under the guidance of experienced professionals.

Key Responsibilities

• Assist with Practice Manager emails and RBE calls
• Support OM triages, inbound (IB) and outbound (OB) calls, and floor assistance
• Assist with prior authorization requests, related emails, and inbound/outbound calls
• Manage information emails, inbound/outbound calls, and gap-filling activities
• Understand and document patient concerns, including medication name, pharmacy name, address, contact number, and fax number
• Understand the difference between retail pharmacies and mail-order pharmacies
• Develop familiarity with provider names, medications, office locations, appointment types, CPT codes, and ICD-10 codes and descriptions
• Assist with pharmacy calls by referring to relevant progress notes and routing queries to the appropriate team
• Communicate professionally and concisely with providers, patients, office staff, and internal teams through the EMR and other approved communication channels
• Coordinate with team members to understand task ownership, responsibilities, and pending activities
• Assist with medical records requests, related emails, and inbound/outbound calls
• Support FMLA and disability-related requests, documentation, and inbound/outbound calls
• Assist with new patient paperwork (NPPW), paperwork-related emails, and outbound calls
• Support fax processing, referral coordination, and EOB-related tasks
• Assist with MIPS and OHMD-related activities, as assigned
• Maintain productivity trackers, update records, and prepare productivity reports
• Assist with OM triages and inbound/outbound call coordination
• Maintain patient confidentiality and comply with HIPAA requirements and organizational policies
• Complete assigned tasks accurately and within established timelines while coordinating with the relevant team members

Key Areas

• Office Administration
• Documentation
• Data Entry
• Record Maintenance
• Reporting
• Office Coordination
• Inventory Support
• Internal Communication
• Productivity Tracking

Requirements & Tech Stack

• Basic knowledge of MS Office (Excel, Word, and PowerPoint)
• EMR communication

Qualifications

• Bachelor's degree completed or
• Master's degree completed (MBA, MCA, MHRM, MSW, M.Com, M.Tech, etc.)
• Good communication skills
• Strong willingness to learn, adapt, and work in a professional environment
• Positive attitude, analytical thinking, and problem-solving skills
• Strong organizational skills and attention to detail

Internship Details

• Duration: 3 Months
• Bachelor's Degree Stipend: ₹5,000 per month
• Master's Degree Stipend: ₹7,000 per month

Benefits

• Four-day work week (Monday to Thursday)
• Free food facility during working days
• Cab-drop facility, as per company policy
• Learning and development opportunities with experienced professionals
• Internship Completion Certificate
• Opportunity for a Pre-Placement Offer (PPO)/Full-Time Employment based on successful internship completion, performance, business requirements, and availability of suitable vacancies.

How to Apply

Interested candidates are invited to submit their updated resume along with a brief cover letter explaining their interest in this internship.

Email: [email protected]

For any queries, please contact us during our calling hours.

Call Timing: Monday to Thursday | 4:45 PM – 3:45 AM IST