Client Relations & Business Development Intern

About The Designer Hype

The Designer Hype (TDH) is a curated luxury fashion platform.

About the Role

We are looking for a Client Relations & Business Development Intern to manage customer inquiries, build client relationships, support sales, and contribute to business development initiatives. This is a hands-on, client-facing role involving regular communication with existing and prospective customers through Instagram, WhatsApp, calls, and emails. You will take ownership of client conversations, lead follow-ups, outreach, and relationship-building.

Key Responsibilities

• Client Relations & Customer Communication
• Handle customer inquiries across Instagram DMs, WhatsApp, calls, and emails.
• Build relationships with existing and prospective clients.
• Understand customer requirements, assist with product recommendations, and coordinate internally to fulfill inquiries.
• Ensure timely, professional, and personalized communication reflecting TDH's luxury positioning.
• Sales & Lead Management
• Track incoming leads, customer interest, and ongoing conversations.
• Conduct consistent follow-ups and support the conversion of inquiries into sales.
• Maintain updated CRM databases, customer records, and sales trackers.
• Identify opportunities for repeat purchases, client engagement, and long-term relationships.
• Business Development & Outreach
• Research and connect with stylists, wedding planners, luxury resellers, personal shoppers, creators, and other relevant professionals.
• Support outreach initiatives for potential partnerships, referrals, and business opportunities.
• Maintain outreach databases, manage conversations, and ensure timely follow-ups.
• Contribute ideas to expand TDH's customer base and professional network.
• Brand Communication & Internal Coordination
• Draft professional customer messages, outreach pitches, emails, and other brand communication.
• Coordinate with sourcing, styling, and internal teams to address customer and product requirements.
• Assist with research, sourcing-related communication, and ongoing business development initiatives.

Requirements & Tech Stack

• Excellent spoken and written English, with strong communication and interpersonal skills.
• Confident and comfortable interacting with customers through calls, WhatsApp, Instagram, and emails.
• Strong interest in client relations, sales, business development, and relationship-building.
• Good organizational skills, attention to detail, and the ability to manage multiple conversations and follow-ups.
• Comfortable using Google Sheets, Instagram, WhatsApp, and other digital tools.
• Proactive, resourceful, dependable, and willing to take ownership.
• Genuine interest in luxury fashion, designer brands, and premium customer experiences.

Qualifications

• Fresh graduates or candidates with up to 1 year of relevant experience, including internships.
• Previous experience in client servicing, sales, hospitality, fashion, or business development is an advantage.

Work Arrangement

• Location: Delhi NCR (Remote Initially | Hybrid Subsequently)
• Employment Type: Full-Time Internship
• Internship Duration: 6 Months
• Work Schedule: 6 Days a Week
• Candidates must be based in Delhi NCR and comfortable with occasional in-person requirements.
• An opportunity to gain hands-on exposure to luxury fashion, client relations, sales, and business development while working closely with the founders of a growing business.
• The role offers meaningful responsibilities, direct client exposure, and opportunities for professional growth, with the potential to transition into a full-time position based on performance and mutual alignment.