Inside Sales Associate

Inside Sales Associate

About Crio.Do

Crio.Do is a technology learning platform that helps individuals gain real-world skills through work-like experiences curated from the industry. Crio.Do emphasizes building real products and solving practical problems, with learners working on projects that mirror actual workplace scenarios to learn technologies in context. This approach is designed to improve job readiness and accelerate career growth for aspiring and existing developers.

Role Description

• Full-time, on-site position
• Based in Bengaluru

Key Responsibilities

• Engage with prospective learners via phone, email, and online platforms to understand their goals and introduce Crio.Do’s programs.
• Qualify leads.
• Explain program features and benefits.
• Address questions and guide prospects through the enrollment process.
• Maintain accurate records in the CRM.
• Follow up with leads.
• Collaborate with the marketing and operations teams to improve conversion rates and learner satisfaction.
• Meet defined sales targets.
• Provide a consultative, learner-focused experience.

Qualifications

• Strong Inside Sales skills, with the ability to conduct persuasive and clear conversations.
• Experience or aptitude in Customer Service and Customer Satisfaction, focusing on understanding learner needs and building trust.
• Ability to perform Lead Generation activities, including qualifying inquiries and proactively reaching out to potential prospects.
• Basic understanding of Account Management, including maintaining records, tracking interactions, and nurturing ongoing relationships.
• Excellent verbal and written communication skills in English.
• Comfortable working with CRM tools, spreadsheets, and online communication platforms.
• Ability to work in a target-driven environment while maintaining a learner-centric approach.
• Bachelor’s degree or equivalent education preferred.
• Prior internship or project experience in sales, counseling, or edtech is a plus.