Customer Support Executive

About the Role

Hiring for Multiple BPO Companies for Domestic & International Voice Process roles.

Key Responsibilities

• Handle Voice Process (Inbound/Outbound)
• Perform Chat Support
• Provide Customer Support

Requirements & Tech Stack

• Communication: Excellent communication skills required.
• Languages:
• English and Hindi mandated for some roles.
• English and any South Indian language mandated for some roles.
• Location: Bangalore (Work from Office).
• Process Type: Voice (Inbound/Outbound), Chat Support.

Qualifications

• Education: Minimum SSLC or PUC.

Specific Role Details

• Alorica

• Process: International Voice Process (Banking & Retails)

• Experience: Fresher

• Package: 22k (Fresher) to 28k + 4k Shift Allowance

• Shifts: Rotational Shift

• Offs: 2 Days Off

• Cab: 1-way Cab

• Location: Eco Space & BCIT

• ECPL

• Process: International Voice Sales

• Working: 5 Days working, 2 Off, Rotational Shifts

• Cab: Provided (Chargeable)

• Experience: Minimum 6 months in Voice

• Location: Kothunur

• Gross Salary: Up to 30k (Without PF Deduction)

• Genisys

• Process: Domestic Voice Process

• Working: 6 Days work, 1 Day off

• Location: Whitefield

• Shift: Day shift

• Cab: No Cabs

• Salary: 25,600 Take Home (30,800 CTC), 18,000 for Freshers

• TSI

• Process: International Voice Process Customer Support

• Working: 5 days working, 2 days off (Saturday and Sunday fixed off)

• Experience: Minimum one year international voice - ICC experience

• Language: Excellent English is mandatory

• Salary: 41,000 + Incentives (10,000 to 100,000)

• Good Score

• Process: Domestic Voice

• Working Days: 6 days working, Sunday fixed off

• Languages: English and Hindi mandate

• Cab: No cabs

• Salary: Starts from 22k goes up to 32k

• Acko

• Process: Domestic Voice (Customer Support Voice Process)

• Working Days: 6 days working, 1 day rotational off

• Languages: English and Hindi mandate

• Cab: No cabs

• Salary: Max package 38k to 40k

• Star Health Insurance

• Process: Domestic Voice (Telesales Executive)

• Working Days: 6 days working, 1 day off

• Languages: English and any South Indian language

• Cab: No cabs

• Salary: 18k to 32k

• Other Companies Mentioned: First Source, Globiva, ECPL, Infosys

Contact Information

• HR Jason Cruz
• Phone: 8050763064 (Call/WhatsApp)
• Email: [email protected]

Note

• Only Bangalore candidates.
• No online interviews.
• No charges from candidates.