Parking Cashier, Driving

Key Responsibilities

• Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate.
• Responsible for being at work every scheduled day, on time and in uniform.
• Counts “bank” of revenue at the beginning of the shift to ensure the starting total is correct.
• Collects cash and/or validations and maintains security of cash.
• Makes change and issues receipts or tickets to customers for each transaction.
• Computes or recomputes bills from tickets showing the amount due per customer.
• Operates cash register, calculates cost or transaction, and displays the cost of the customer transaction on the cash register.
• Quotes prices for parking services for which money is received upon customer receipt.
• Gives directions to customers to various locations in the city.
• Completes lost ticket forms when original tickets cannot be located.
• Resolves customer complaints independently or with the aid of a supervisor.
• Answers the telephone in a prompt and courteous manner.
• Maintains cleanliness of the booth and picks up trash in the surrounding area.
• Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in the booth.
• Verifies the log of shift transactions against the bank of “revenue” on hand.
• Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected.
• Records amounts received, cars in/out of the facility, cars left in a facility (if applicable) while preparing the shift report of transactions.
• Performs any other duties that may be assigned by the supervisor.

Requirements & Tech Stack

• Valid state-issued driver’s license with a current address and acceptable driving record.
• Ability to use a clock (standard/military time), calculator (optional) or credit card machine to handle transactions.

Qualifications

Education and/or Experience:

• Less than high school education or up to one month related experience or training or equivalent combination of education and experience.

Availability:

• Special shift requirements may vary depending on a location's hiring needs.
• Availability to work 2nd shift, 3rd shift and/or weekends may be required.

Skills and Abilities:

• Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to make change.
• Language skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors, and other employees.
• Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
• Ability to effectively respond to customer problems or complaints.

Physical Demands:

• Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
• Occasionally required to walk and sit.
• Specific vision abilities required include close vision.