Transportation Representative, NOC-NL
Amazon
India3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- OperationsStakeholder managementData analysisLead generationBusiness analysisExcel
- Work
- On-site in India
- Pay
- Not stated by the employer.
- Skill demand
- Operations63%Stakeholder management24%Lead generation14%Data analysis4%of 96 similar fresher jobs posted in India this week
- Listed
- 3 Nov 2026 · still open
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About the Role
The Transportation Operation Center (TOC) is the central command and control for Amazon's Supply Chain network, supporting multiple geographies. It ensures timely pick-up and delivery of freight and resolves exceptions to keep stakeholders informed. TOC also analyzes network exceptions to automate processes and streamline operations, involving network monitoring and data analysis.
Key Responsibilities
- Facilitate the flow of information between stakeholders (Carriers, Hubs, Warehouses) and resolve issues impacting customer experience and business continuity.
- Work across Inbound Operations (Vendor/Carrier/FC relationships, ensuring timely pick-ups and deliveries, and resolving issues during the pick-up to delivery lifecycle).
- Work across Outbound Operations (FC/Carrier/Carrier Hub relationships, ensuring timely departure of trucks for customer orders and resolving issues during the freight lifecycle).
- Provide timely issue resolution by researching internal tools and making real-time decisions.
- Analyze data, identify trends, and drive customer experience without compromising time.
- Communicate clearly, both verbally and in writing.
- Ideate and drive process improvements to conclusion.
- Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
- Pull data from numerous databases and perform ad hoc reporting and analysis.
- Develop and/or understand performance metrics to assist with driving business results.
- Scope out business and functional requirements for Amazon technology teams.
- Understand the business impact of trends and make data-driven decisions.
- Systematically escalate problems and follow through on resolutions.
- Work within various time constraints to meet critical business needs.
- Create narratives outlining weekly findings and variances to goals, and present them in a review forum.
- Provide real-time customer experience by working in a 24*7 operating environment.
Requirements & Tech Stack
- Excel (Pivot Tables, VLookUps) at an advanced level.
- SQL.
- Experience working with fast-moving, high-performance teams and driving innovative solutions.
- 10+ 2 degree.
Qualifications
- Experience working and communicating with multiple stakeholders, C-level executives, and cross-functional teams or equivalent.
- Knowledge of Six Sigma, Lean manufacturing efforts, transportation and logistics, or fulfillment and distribution centers.
- Proficiency in Excel and SQL.