Associate Analytics

Key Responsibilities

• Prepare, update, maintain, and take ownership of recurring learning and talent reports, trackers, and dashboards.
• Collect, organize, clean, validate, and reconcile data from multiple sources to support accurate reporting, escalating complex data quality or methodology questions for review.
• Create charts, visual summaries, and dashboard views to communicate status, progress, participation, completion, feedback, and other learning or talent metrics in a clear and engaging way.
• Analyze data to identify trends, variances, gaps, anomalies, follow-up areas, and exceptions for stakeholder review.
• Prepare PowerPoint-ready reporting summaries and insight packs using clear visuals and concise commentary.
• Support quality checks, version control, file organization, and timely refresh of reporting outputs.
• Document reporting processes, data definitions, assumptions, and recurring steps to support consistency and continuity.
• Coordinate with stakeholders to gather inputs, clarify data requirements, understand reporting priorities, track updates, and follow up on missing information.
• Support global learning and talent projects by maintaining project trackers, action logs, meeting outputs, and status reports.
• Provide foundational support for digital learning development activities, such as organizing course assets, updating learning materials, reviewing course content, or coordinating with relevant learning or digital learning specialists for technical guidance.
• Support newsletters, communications, virtual meetings, and related coordination activities when they connect to reporting, learning, or talent priorities.

Qualifications

• Bachelor's degree or equivalent experience; business analytics, data analytics, learning, talent, or a related discipline preferred.
• Working knowledge of Excel, including data organization, formulas, pivot tables, charts, and report formatting.
• Exposure to reporting and visualization tools such as Power BI, Tableau, Excel dashboards, or Microsoft Copilot preferred; willingness to build proficiency is essential.
• Ability to gather, clean, validate, reconcile, and summarize data with accuracy and attention to detail.
• Ability to create clear, accurate, and engaging visual summaries, charts, trackers, dashboards, and PowerPoint reporting outputs for different stakeholder groups.
• Analytical ability to identify trends, anomalies, completion gaps, participation patterns, data quality issues, and other learning or talent insights.
• Working knowledge of Microsoft technologies, particularly Excel and PowerPoint; Word proficiency also preferred.
• Foundational exposure to digital learning development concepts and tools; familiarity with Camtasia, Articulate 360 Suite, Adobe Creative Cloud Suite, or similar tools would be an advantage.
• Experience supporting learning, talent, people, or training-related projects preferred, especially where reporting or data tracking was involved.
• Excellent English proficiency, both written and spoken, with the ability to explain data outputs clearly, accurately, and in a stakeholder-ready way.
• Ability to quickly learn and apply new technologies, reporting tools, and data processes.
• Demonstrated client service focus, professionalism, and responsiveness to stakeholder needs.
• Ability to communicate effectively, ask relevant questions, and build rapport across cultures.
• Organized and dependable, with the ability to manage assigned tasks, recurring deadlines, and documentation with appropriate guidance.
• Able to work in a multicultural and virtual environment while adapting to changing priorities.
• Willingness to travel occasionally.