Workers' Compensation Claims Associate

Berkshire Hathaway GUARD Insurance Companies

Greater Phoenix Area0–2 yrs2h agovia LinkedIn

This job at a glance

Who can apply
New grads and up to 2 years · Diploma
Must know
ExcelMicrosoft Office
Nice to have
Customer service
Work
On-site in Greater Phoenix Area
Pay
Not stated by the employer.
Skill demand
Microsoft Office45%Customer service31%Excel25%of 99 similar entry-level jobs posted in the US this week
Listed
Nov 6, 2026 · still open

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Key Responsibilities

  • Learn to evaluate claims and determine compensability in accordance with applicable laws and company guidelines.
  • Communicate with employers, injured workers, medical providers, and other parties throughout the claim process.
  • Authorize and monitor medical treatment and coordinate care with providers.
  • Support return-to-work efforts and the timely delivery of appropriate benefits.
  • Maintain accurate and timely documentation of claim activity.
  • Develop the skills needed to independently manage Workers’ Compensation claims as training progresses.

Qualifications

  • Associate or bachelor's degree and experience in customer service or service-oriented environment preferred.
  • Candidates without an associate or bachelor's degree must have a high school diploma or GED and 1-2 years of relevant insurance experience.
  • Strong communication and organizational skills.
  • Comfortable with frequent phone communication and multitasking.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including cost, training, and compliance with ongoing continuing education requirements.

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