VST-Sales Officer
Hdfc Bank
Mumbai0–5 yrs3h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- SalesOnboardingAuditing
- Work
- On-site in Mumbai
- Pay
- Not stated by the employer.
- Skill demand
- Sales94%Onboarding5%of 102 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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About the Role
- Job Title: VST-Sales Officer
- Company: HDFC Bank
- Location: Pan India
- Role Type: Individual Contributor
- Job Band Range: E1 - E2
Job Purpose
- Represent the Bank and present eligible products to non-managed customers.
- Educate customers on the Bank's digital products.
- Identify the right product, explain features/benefits, and sell for revenue generation.
Key Responsibilities
- Quantitative:
- Achieve monthly unit, value, and income targets across product lines.
- Educate customers on product lines and provide suitable products.
- Maintain month-on-month productivity on allocated product lines.
- Contribute to overall channel achievement.
- Customer Communication:
- Contact non-managed customers using calling scripts to offer products.
- Engage customers with probing questions to understand requirements.
- Explain product features & benefits during customer onboarding.
- Pitch multiple products to increase customer product holding.
- Qualitative:
- Ensure effective interaction and communication, capturing correct customer dispositions.
- Implement feedback from supervisors/unit managers/training managers on call quality.
- Maintain Time on system as per KPI.
- Ensure Minimum RPC on a daily/monthly basis.
- Digital Product Penetration:
- Educate customers on digital products.
- Showcase value and convenience of digital products.
- Increase digital penetration within the non-managed customer base.
- Push digital penetration for contacted customers.
- Audit and Compliance:
- Adhere to all laid down guidelines for Calling.
- Ensure all tele-calling and product regulatory compliance are met.
- Adhere to all product guidelines.
- Follow guidelines on floor discipline and dialer hygiene parameters.
Requirements & Tech Stack
- Key Skills:
- IRDA Certification
- Sales and Influencing Skills
- Banking Product & Process Knowledge
- Planning and Organizing Skills
- Communication
- Knowledge of Competition & Current trends in financial Industry
Qualifications
- Graduation
- Post-Graduation (Optional)
Experience
- Minimum 1 year experience
- Exposure to banking preferable