Commercial Operations Intern

About the Role

The Commercial Operations Intern role at Dorman Products is a 10-week internship scheduled for Summer 2027. This role serves as the connection between Product Management and Sales, focusing on pricing, business insights, category management, and CRM to achieve commercial results. The team drives profitable growth through consistent processes, cross-functional collaboration, and actionable insights for better, faster decisions.

Key Responsibilities

• Business Insights & Analytics
• Support project-based analysis for new products, category performance, customer trends, market opportunities, and sales effectiveness.
• Assist with reporting, dashboards, data validation, and insight development.
• Category Management
• Conduct market, customer, and competitive research to identify growth opportunities and assortment gaps.
• Support customer presentations, line reviews, and category performance analyses.
• Strategic Pricing
• Assist with pricing research, competitive price monitoring, and pricing analytics.
• Help evaluate pricing opportunities and measure the impact of pricing actions on sales and profitability.
• Sales Operations & Commercial Programs
• Support sales ROI analyses, customer opportunity tracking, and commercial initiative execution.
• Help document processes, maintain tools, and improve workflow consistency.
• Salesforce & Commercial Process Improvement
• Transform CRM data into strategic insights to drive business.
• Support efforts to improve reporting, user adoption, and commercial data accuracy.

Requirements & Tech Stack

• Detail-oriented, highly organized, resourceful, and able to work well in a cross-functional team environment.
• Ability to develop relationships and initiate, communicate, and take actions to resolve issues both internally and externally.
• Physical Requirement: Capability to lift 20 pounds.
• Working Conditions: Regularly required to reach, swivel, carry items, speak, and actively listen. Moderate noise level.

Qualifications

• Currently enrolled in a college/university pursuing a Bachelor's Degree.
• Prefer a 3rd year student.

What the Intern Will Learn

• Hands-on experience working with business leaders across Sales, Product Management, Analytics, and Pricing.
• Exposure to real-world commercial strategy, data-driven decision making, and cross-functional project management.
• Opportunities to influence meaningful business initiatives while developing analytical, communication, and problem-solving skills.