Customer Support Executive (Voice Support)
Arokee
Bengaluru, Karnataka, IndiaFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceTroubleshooting
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Customer service64%Troubleshooting15%of 129 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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About the Role
We are looking for enthusiastic and customer-oriented Customer Support Executives for voice support to join a client's team in Bangalore. In this role, you will handle customer inquiries via phone, deliver exceptional service, and ensure high customer satisfaction levels.
Key Responsibilities
- Handle incoming customer queries via voice calls efficiently and professionally.
- Understand customer needs, troubleshoot issues, and provide accurate, timely resolutions.
- Maintain high standards of quality, customer satisfaction, and call performance metrics.
- Record customer interaction details accurately in the system.
Requirements & Tech Stack
- Excellent verbal communication skills in English.
- Willingness to work in night shifts (rotational/fixed as per business needs).
- Willingness to sign a 1-year service agreement.
Qualifications
- Open to freshers and experienced candidates with a background in voice support.
Shift Timings:
- Shift 1: 5:00 PM – 2:00 AM
- Shift 2: 2:00 AM – 11:00 AM
Transport Note: Cab facility will not be provided currently.