Account Management IC4

About the Role

MCAPS-Core accelerates customer outcomes and business growth by uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission. The role owns the acquisition, qualification, and growth of the highest-potential AI-native accounts.

Key Responsibilities

• Growth & Transformation Business Leader and Startup Advocate: Proactively engage with startups to accelerate revenue growth and drive business outcomes, helping them realize their full potential.
• Trusted Adviser: Earn and maintain trust with startup founders by understanding their needs and addressing them with the right Microsoft solutions, operating with high empathy.
• Deal Negotiator and Closer: Lead negotiation with existing startups in mid to long-term planning. Engage and negotiate internally with key stakeholders (e.g., product, engineering, finance, legal, sales, marketing) to move opportunities forward. Coordinate with all necessary internal stakeholders to ensure successful and compliant deal closure.
• Stakeholder Management: Ensure high-potential startups have access to the right resources across Customer Architects, Engineering, and Product Groups.
• Sales Leader: Ensure each startup has a valuable and strategic relationship with Microsoft, driving business growth and transformation through strategic thinking, sales execution, and influence.
• Strategic Thinker and Market Experience: Accountable for identifying growth opportunities with high-potential startups, leveraging deep domain/industry knowledge to develop creative and innovative solutions to improve optimization and workflow. Demonstrate thought leadership, opportunities for improvement, best practices, and learnings.

Requirements & Tech Stack

• Experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation.
• Experience in account management.

Qualifications

• Master's Degree in Business Administration AND 2+ years of relevant experience OR Bachelor's Degree in Business, Technology, or related field AND 3+ years of relevant experience OR equivalent experience.
• Preferred: Master's Degree in Business Administration AND 6+ years of relevant experience OR Bachelor's Degree in Business, Technology, or related field AND 8+ years of relevant experience OR equivalent experience.
• Preferred: 3+ years of account management experience OR equivalent.