Windows System Administrator I

Spelman College

About the Role

The Windows System Administrator I is a full-time, on-site role located in Atlanta, GA, responsible for supporting and maintaining the College’s Windows-based server and desktop infrastructure.

Key Responsibilities

• Monitoring system performance.
• Applying patches and updates.
• Managing user accounts and permissions.
• Ensuring system security and data integrity.
• Responding to technical support requests.
• Diagnosing and resolving system and application issues.
• Escalating more complex problems.
• Assisting in implementing standard configurations.
• Maintaining documentation.
• Supporting backup and recovery processes.
• Collaborating with team members to ensure reliable and efficient IT services.

Requirements & Tech Stack

• Windows System Administration
• General System Administration skills for managing servers, workstations, and user environments.
• Troubleshooting and Technical Support skills to diagnose, resolve, and document hardware, software, and network-related issues.
• Server Administration skills, including experience with Windows Server, Active Directory, group policies, and basic virtualization concepts.
• Knowledge of system security best practices, backup and recovery procedures, and performance monitoring tools.
• Ability to work collaboratively in a diverse academic environment.
• Ability to communicate clearly with technical and non-technical users.
• Ability to manage multiple priorities.
• Relevant industry certifications (e.g., Microsoft Certified: Windows Server, CompTIA A+, Network+, or similar) are beneficial.
• Prior experience in higher education or a large enterprise environment is a plus.

Qualifications

• Associate or bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience.