External Affairs Specialist
North Texas Tollway Authority
Plano, TX0–3 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 3 years · Bachelor's degree
- Must know
- Social mediaCircuit designProject managementMicrosoft OfficeMarketing
- Work
- On-site in Plano
- Pay
- Not stated by the employer.
- Skill demand
- Social media41%Microsoft Office40%Project management22%Circuit design1%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 10, 2026 · still open
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About the Role
The External Affairs Specialist assists in the development of creative, compelling content for a wide range of communications channels and audiences in support of External Affairs’ external-facing engagement strategies. This role also supports departmental research assignments, event coordination, internal communication projects, preparation of Board presentations, compiling and analyzing data, writing copy for newsletters, social media, NTTA.org, videos for social media and other similar content-generating assignments. This role reports to the Market Development Manager or the Senior Manager of Customer Engagement.
Key Responsibilities
- Assist with the coordination and implementation of NTTA’s promotional activities.
- Learn and become proficient in NTTA’s business processes, agency goals, and identify how those align with departmental objectives.
- Develop content for earned media promotions, speeches, corporate fleet accounts, newsletters, social media, NTTA.org, community outreach, etc., to ensure consistent messaging and positive brand perception while balancing multiple projects and deadlines.
- Gathers information for news articles through research and conducting interviews; contacts subject matter experts to obtain information on various areas of interest.
- Create video content for NTTA’s digital platforms.
- Track communication and overall External Affairs metrics, analyzing campaign effectiveness, and identifying areas for improvement.
- Helps conduct outreach to secure business and community engagement opportunities.
- Foster relationships with NTTA business partners.
- Serve as an NTTA representative on the speaker’s bureau circuit.
- Collaborate with the Director of External Affairs on Board of Directors presentations and assist with presentations for other departments.
- Collaborate with different departments to gather information and ensure accurate and timely communication.
- Assist in External Affair’s Quality Assurance/Quality Control process.
- Assist in the develop short and long-term departmental and organizational plans and program recommendations.
- Support external events as needed. This includes, but is not limited to, community sponsored events, Pave the Way Day, and project announcements.
Requirements & Tech Stack
- Strong writing skills
- Organizational skills
- Project management skills
- Proficiency in Microsoft Office suite
- Must possess and maintain a valid Texas driver’s license
Qualifications
- Bachelor’s degree in public relations, journalism, marketing or liberal arts field.
- 0-3 years of experience in communications, public relations, journalism, marketing or related field.
- Working knowledge of Adobe Creative Suite or other platforms to create and edit videos.
- Ability to work both in a dynamic team environment and independently on assigned projects.