Insurance Specialist I
Texas Oncology
Richardson, TXFresher2h agovia LinkedIn
Posted 13 Nov 2026, 02:45 ET · Last seen open on LinkedIn 13 Nov, 02:45 ET
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- HIPAAExcelMicrosoft Office
- Work
- On-site in Richardson
- Pay
- Not stated by the employer.
- Skill demand
- Microsoft Office37%Excel24%HIPAA2%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 13, 2026 · still open
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About the Role
The US Oncology Network is seeking an Insurance Specialist I to join the team at Texas Oncology. This full-time, hybrid remote position supports the Central Business Office. The role can be filled at a Level 1, 2, or Sr depending on candidate experience.
Key Responsibilities
- Researches and obtains accurate and current insurance coverage information, making corrections in the PMS.
- Evaluates benefits and eligibility to assess patient financial responsibility.
- Coordinates referrals from primary care clinics to ensure appropriate authorizations are secured and entered into the PMS.
- Identifies uninsured patients and refers them to a patient benefit representative for payment coordination.
- Communicates system issues and/or payor trends to a lead or supervisor.
- Answers questions and resolves complaints.
- Documents conversations with payors in the PMS.
- Contacts and follows up with clinics for missing or incomplete documentation.
- Works TES Edits.
- Researches and responds to routine account inquiries, taking appropriate action and escalating non-routine issues.
- Adheres to confidentiality, state, federal, and HIPAA laws and guidelines.
- Supports and adheres to the US Oncology Compliance Program, Code of Ethics, Business Standards, and Shared Values.
- Performs other duties as requested or assigned.
Requirements & Tech Stack
- Proficiency with computer systems and Microsoft Office (Word and Excel).
- Experience with front desk, registrations, healthcare benefits, or equivalent.
- Experience with insurance coverage information, benefits and eligibility, and authorizations.
- Experience with PMS (Practice Management System).
Qualifications
- Level 1:
- High school diploma or equivalent.
- Zero (0) to two (2) years of relevant experience.
- Level 2 (in addition to Level 1):
- High school diploma or equivalent.
- Associates degree preferred.
- Three (3) years of relevant experience.
- Level Sr (in addition to Level 1 and 2):
- High school diploma or equivalent.
- Associates degree preferred.
- Four (4) years of relevant experience.