US Retail Markets Claims Specialist Development Program
Liberty Mutual Insurance
Lake Mary, FLFresher18m agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Bachelor's degree
- Nice to have
- Customer service
- Work
- On-site in Lake Mary
- Pay
- Not stated by the employer.
- Skill demand
- Customer service40%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 11, 2026 · still open
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About the Role
Advance your career at Liberty Mutual. Manages, investigates, and resolves claims and assists in providing service to policyholders.
Key Responsibilities
- Manages, investigates, and resolves claims.
- Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
- Identifies potential suspicious claims and refers to SIU; identifies opportunities for third-party subrogation.
- Communicates with policyholders, witnesses, and claimants to gather information regarding claims.
- Refers tasks to auxiliary resources as necessary.
- Advises on proper course of action.
- Responds to various written and telephone inquiries, including status reports.
- Ensures adequacy of reserves.
- Accountable for security of financial processing of claims and security information contained in claims files.
- Makes effective use of loss management techniques.
- Negotiates settlements with attorneys, claimants, and/or co-defendants.
- Arranges for expert inspections involving third-party or potential fraud actions as needed.
- Updates files and provides comprehensive reports as required.
Qualifications
- Strong written and oral communications skills.
- Good interpersonal, analytical, investigative, and negotiation skills.
- Customer service experience (preferred).
- Basic knowledge of legal liability, general insurance policy coverage, and State Tort Law.
- Bachelor's degree required.
- Ability to obtain proper licensing as required.