Z
Process Improvement Intern [2027]
Zoox
This job at a glance
- Who can apply
- New grads and up to 1 year · MBA / PGDM
- Must know
- AuditingData visualizationStakeholder managementBusiness analysisExcelData analysis
- Nice to have
- OperationsJiraProject management
- Work
- On-site in Foster City · internship
- Pay
- Not stated by the employer.
- Skill demand
- Business analysis61%Stakeholder management33%Auditing26%Data visualization13%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 6, 2026 · still open
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About the Role
This is a 12-week full-time internship opportunity at Zoox.
Key Responsibilities
- Benchmark Ground Operations: Shadow frontline depot teams to map readiness and response workflows, identify time-loss and operational pain points, and document best practices.
- Build Domicile Launch Playbooks: Stress-test operational processes and handoffs at 2x and 3x fleet scale, pinpointing vulnerable failure points and designing scalable operating mechanisms.
- Audit and Establish Operational Metrics: Audit existing turnaround and fleet health metrics and define new performance indicators that reflect true operational efficiency.
- Develop Scorecards and Dashboards: Build a standardized domicile scorecard and weekly executive dashboard to provide visibility into depot performance, bottlenecks, and emerging operational risks.
- Drive Initiatives End-to-End: Formulate data-backed recommendations with quantified impact, aligning stakeholders to execute sustainable process improvements.
Requirements & Tech Stack
- Excel, Sheets, or dashboarding tools for data analytics and visualization.
- Familiarity with lean continuous improvement methods.
- Foundational understanding of process mapping and standard operating procedures (SOPs).
- Project management tools such as Jira, Confluence, or similar workflow platforms (bonus).
- Experience applying root cause analysis frameworks (e.g., 5-Whys, Fishbone diagrams, DMAIC) (bonus).
Qualifications
- Currently working towards a Master’s, MBA, or Bachelor’s degree in Industrial Engineering, Operations Research, Supply Chain, Mechanical Engineering, or a related discipline.
- Expected graduation date between Fall 2027 and Summer 2028.
- Ability to commit to a full-time, 12-week internship.
- Ability to work on-site and travel locally to depot facilities in the San Francisco Bay Area.
- Strong analytical and problem-solving skills, with demonstrable ability to break down operational workflows and identify root causes.
- High comfort level working hands-on with frontline ground teams in active depot environments.
- Clear communication and stakeholder management skills to earn trust and influence across teams.
- Prior internship or hands-on experience in automotive maintenance, fleet operations, or logistics environments (bonus).
- Good academic standing and enrolled at an accredited college or university throughout the internship.
- Interns at Zoox may not use proprietary information for thesis or publication outside of Zoox.