Customer Service Associate

Job Role

International Voice Support Executive – UK Telecom Process

Key Responsibilities

• Handle inbound and outbound calls from UK customers.
• Assist customers with telecom-related queries, services, plans, and billing.
• Provide accurate information and resolve customer issues professionally.
• Communicate confidently and fluently in English.
• Maintain customer satisfaction and follow quality standards.

Requirements & Tech Stack

• Process: UK Telecom
• Shift: UK Shift
• Week-offs: Rotational
• Communication: Excellent English-speaking and communication skills are mandatory.
• Skills: Good listening and problem-solving skills.
• Attitude: Willingness to work in UK shifts and rotational week-offs; Positive attitude and customer-focused approach.

Qualifications

• B.E, B.Tech, B.Sc, Post-Graduation Fresher’s are not eligible.
• Candidates must bring the original physical copy of any identification documents for verification.
• Individuals who have attended an interview within the last 30 days are not eligible to attend the walk-in.

Benefits

• Two-way cab facility (Pickup and Drop) provided.
• Opportunity to work in an international telecom process.

Walk-in Dates

• 10th Oct 2026
• 12th Oct 2026 to 16th Oct 2026

HR Contact

• Muhila

Venue Details

Firstsource Solutions Limited

Unit-202, 2nd Floor, Block A, Brigade Tech Gardens

Brigade Properties Private Limited, Brookefields, Kundalahalli

Whitefield, Marathahalli, Bengaluru, Karnataka - 560037