Mechanical Field Engineer

About the Role

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role is key to ensuring AWS data centers meet ever-evolving customer needs as the fleet expands.

Key Responsibilities

• Provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.
• Serve as the primary engineering resource for your region when technical advice is needed.
• Troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, and event support.
• Own the conceptual design for existing data center upgrades and design solutions to add capacity, improve availability, increase efficiency, and sustainability.
• Interface with internal teams including Data Center Operations, Data Center Design Engineering, Server Hardware, and Environmental Health and Safety to promote standards for consistency and reliability.
• Develop innovative solutions for AWS data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits, including on-site visits, producing reports with recommended mitigations and remediations.
• Act as a resident engineer during new construction projects, supporting construction, commissioning, and turnover.

Requirements & Tech Stack

• Knowledge of critical data center mechanical and electrical equipment.
• Knowledge of Microsoft Office including Outlook, Word, and Excel.
• Experience solving problems with engineered solutions.
• Experience managing engineering projects and consultants.
• Ability to build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).
• Adaptable and inclined to get into the field to see things up close.
• Excited about a mix of office and field work.

Qualifications

• Bachelor's degree in mechanical engineering or equivalent.
• Valid and active driver's license.
• Strong engineering judgment and ability to provide recommendations despite uncertainty/ambiguity.
• Detail and data oriented.
• Knowledge of building codes and regulations for your region.
• Knowledge of commercial or industrial power systems or mechanical systems.
• Experience carrying design concepts through exploration, development, and into deployment or mass production.
• Experience using a variety of web-based and other software tools for calculation and data processing.