Data Center Production Operations Engineer

About the Role

Meta is seeking a forward-thinking engineer for the Production Operations team within our Data Centers. These Data Centers are the foundation of our rapidly scaling infrastructure and innovative services. Meta is at the leading edge of the global data center industry in design and operation. This role requires working in a fast-paced, technical environment where adaptability and flexibility are key.

Key Responsibilities

• Work within Meta's ticketing system.
• Serve as the first point of contact for break-fix technicians.
• Assist with projects (retrofits, new process details, etc.) and repairs throughout the data center.
• Understand and debug hardware and Linux OS related issues.
• Identify and help create documentation for the global data center knowledge base.
• Assist with process improvements and best practices in data center operations.
• Participate in an on-call rotation (once a month on call for a week, after hours, first point of contact).

Requirements & Tech Stack

• Knowledge of Linux and server hardware support.
• Working knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repair.
• Solid communication skills.

Qualifications

• Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in a technical field, or equivalent experience/certification.
• Must obtain and maintain work authorization in the country of employment.

Preferred Qualifications:

• Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP.
• Experience modifying and developing in Python, SQL, and/or shell scripting.