Customer Calling Executive

About Home Locator

Home Locator is a Bangalore-based real estate channel partner that assists homebuyers in finding properties from top developers across the city.

About the Role

We are seeking Pre-Sales Executives who are proficient and enjoy phone-based customer interaction. You will be the initial point of contact for homebuyers, responsible for understanding their needs, maintaining engagement, and converting interest into site visits for the sales team. This is a high-volume role requiring discipline and consistent follow-up, with an expected volume of approximately 150 calls per day.

Key Responsibilities

• Make approximately 150 outbound calls daily to potential homebuyers.
• Understand each customer's requirements, budget, and preferred location.
• Qualify leads based on their needs and buying intent.
• Communicate project details, pricing, amenities, and offers.
• Conduct consistent follow-ups to ensure no interested lead is missed.
• Schedule site visits and ensure smooth handover of leads to the sales team.
• Maintain updated records of calls, lead status, and follow-ups in the CRM.

Requirements & Tech Stack

• Excellent spoken communication and persuasion skills.
• Comfort with high daily call volumes.
• Ability to handle objections and maintain customer engagement.
• Good listening skills and sound judgment for lead qualification.
• Basic MS Excel and CRM knowledge.
• A target-driven, disciplined, and self-motivated attitude.

Qualifications

• Freshers with excellent communication skills are welcome.
• Preference for candidates with 6 months to 2 years of experience in pre-sales, telecalling, inside sales, or customer calling.
• Real estate experience is considered a plus.

Details:

• Location: BTM Layout, Bangalore (Work from office)
• Salary: ₹18,000 – ₹20,000 per month
• Schedule: 6 days a week, Tuesday off