RECRUITER L2 1 1

About the Role

The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process.

Key Responsibilities

• Talent Acquisition and Hiring:

• Hire the required talent from different sourcing channels.

• Understand business projections and urgency of talent requirements (order and cadre demands, skill type, volume vs. niche).

• Create sourcing plans based on hiring channel mix and cost considerations, as per talent requirements.

• Utilize job portals, consultants, and employee referrals to find suitable candidates.

• Facilitate the selection process with the technical panel for shortlisted candidates.

• Facilitate different selection tests, such as technical programming language skills, as per business requirements.

• Conduct HR evaluation rounds.

• Negotiate salary and position with candidates.

• Obtain necessary approval from the tower lead/head, ensuring hiring is within Wipro's salary range and minimizing exceptions to meet average cost per candidate targets.

• Formally roll out job offers to selected candidates and coordinate for offer acceptance.

• Motivate, engage, and maintain relationships with selected candidates until their joining.

• Coordinate with the HRSS team for background verification of selected candidates.

• Communicate with Business Teams and Managers regarding joining status.

• Candidate Experience Management:

• Conduct candidate connect and pre-hiring engagement activities to ensure a healthy joining ratio.

• Adhere to Wipro guidelines, processes, and protocols regarding responsiveness, clarity, compensation structure, SLAs, quality, and auditability in all candidate communication.

• Deliver Zero valid escalations on the hiring process.

• Resolve candidate concerns and manage candidate escalations to mitigate negative experiences.

• Maintain daily data on the recruitment tool (Synergy) and upload candidate documents.

• Ensure weekly/monthly/quarterly dashboards are updated and available for management review.

• Conduct meetings with WMG teams to update on progress, risks, and issues in hiring, and seek assistance if necessary.

• Follow checks and balances placed by the recruitment team and conduct regular reviews with management to ensure reliability, quality, and integrity of recruitment data.

Performance Parameters

• Fulfilment Targets: Numbers per quarter as per plan (Fulfilment ratio, net add).
• Average Recruitment Cost Per Person: Deviation from Wipro salary range - Numbers as per plan.
• Customer Satisfaction:
• Candidate Experience: Zero escalations.
• Hiring Manager satisfaction score: As per plan.
• Cost of Hiring: Deviation from Channel Mix and Budget - as per plan.
• Compliance:
• % Deviation from Source-to-Hire policies: Zero.
• Online / Tool data reliability: 100%.

Requirements & Tech Stack

• Recruitment tool: Synergy
• Sourcing Channels: Job portals, consultants, employee referrals
• Other Tools: Dashboards (for reporting)