Mental Health Ambassador

About the Role

VicharHub is seeking a Mental Health Ambassador to join their mental health and wellness team. This is an entry-level opportunity for a Psychology graduate or final-year Psychology student passionate about mental health and community engagement.

Key Responsibilities

• Client Support & Front Desk
• Welcome and assist clients at the centre.
• Manage front-desk and administrative duties.
• Respond to client inquiries via various communication channels.
• Assist with appointment scheduling and coordination.
• Maintain basic client records and ensure smooth communication.
• Create a warm, respectful, and non-judgmental client experience.
• Marketing & Community Outreach
• Support social media and marketing initiatives.
• Assist with content ideas, awareness campaigns, and community engagement.
• Participate in outreach initiatives with colleges, schools, corporates, and other community spaces.
• Help identify and build relationships with outreach partners.
• Support promotional activities for workshops and events.
• Initial Client Conversations
• Conduct structured initial conversations to understand client concerns, expectations, and goals.
• Gather relevant information and communicate it to the clinical team.
• Assist with client-to-professional matching.
• Adhere to confidentiality, communication, and professional ethics guidelines.
• Note: This role does not involve providing psychotherapy, diagnosis, clinical assessments, or independent clinical intervention.
• Workshops & Events
• Assist in planning and coordinating workshops, awareness sessions, and events.
• Support psychologists and senior team members during workshops.
• Participate in or conduct psychoeducation and awareness activities with training and supervision.
• Engage with participants before, during, and after events.
• Assist with event registrations, coordination, feedback, and follow-ups.
• Team & Centre Operations
• Collaborate with psychologists, counsellors, and operations teams.
• Assist with day-to-day centre coordination.
• Support the creation of a welcoming and inclusive environment.
• Identify ways to improve the client and community experience.

Requirements & Tech Stack

• Psychology or related degree (e.g., Applied Psychology, Counselling Psychology).
• Strong communication and interpersonal skills.
• Comfortable speaking with clients and interacting with diverse backgrounds.
• Warm, empathetic, approachable, and non-judgmental attitude.
• Interest in mental health, community work, outreach, and awareness.
• Willingness to learn the practical and operational side of mental health services.
• Comfortable assisting with public-facing activities.
• Basic understanding of social media and digital communication is an advantage.
• Prior internship, volunteering, event, outreach, or psychology-related experience is a plus but not mandatory.