B2C Voice Sales executive and relationship manager

About the Role

This is a full-time, on-site role based in Bengaluru South for a B2C Voice Sales Executive and Relationship Manager (fresher).

Key Responsibilities

• Making outbound and handling inbound calls to prospective and existing customers.
• Explaining NoBroker.com’s services and driving conversions for various offerings such as property listings, rental agreements, home services, and related solutions.
• Managing customer relationships by understanding requirements, recommending suitable services, and addressing queries.
• Providing post-sales follow-up to maintain satisfaction and retention.
• Updating CRM systems.
• Meeting assigned sales targets.
• Collaborating with team leaders.
• Sharing customer feedback to improve products and processes.
• Consistent adherence to service quality standards.
• Working effectively in a fast-paced, target-driven environment.

Requirements & Tech Stack

• Comfort with using computers, CRM tools, and phone-based systems.
• Ability to maintain accurate records and follow defined processes.
• Ability to work on-site in Bengaluru South.
• Flexibility for rotational shifts or extended working hours when required.

Qualifications

• Strong communication and interpersonal skills, including clear spoken English and local language proficiency, with an ability to build rapport over voice calls.
• Customer service and relationship management skills to understand needs, provide solutions, and ensure a smooth end-to-end experience.
• Sales aptitude with basic negotiation, persuasion, and objection-handling capabilities suited to a B2C, target-oriented environment.
• Minimum educational qualification: graduate or equivalent.
• Prior internships or part-time experience in sales or customer support is an advantage but not mandatory for freshers.
• Self-motivated, resilient, and eager to learn, with a readiness to work in a high-growth, performance-driven real estate technology company.