Site Reliability Engineer, OCI

About the Role

This role is intended for students graduating with their Bachelor’s degree by, or who have graduated within, 12 months of the cohort start date in February 2027.

Target Start Date: Feb 2027

Location: Nashville, TN

Visa sponsorship is not available for this role.

The Program

A program designed to enhance learning, build networks, and accelerate career impact for early-in-career talent.

The Team

The Oracle Cloud Infrastructure (OCI) Strategic Customer Engineering (SCE) team supports OCI's most strategic AI/ML infrastructure customers, focusing on GPU clusters and OCI solutions for AI. The team provides engineering, solutions, pre-sales, and operational support, working closely with customers and internal engineering teams to improve reliability, performance, and scalability for AI/ML workloads.

Key Responsibilities

Capacity Ingestion and Management

• Participate in infrastructure design discussions, document customer requirements and capacity needs, and follow established architecture, security, and operational standards.
• Assist customers and partners with onboarding, integration, and configuration of OCI solutions.
• Support capacity planning, provisioning, deployment, and validation of GPU, HPC, and AI infrastructure using tools such as Terraform, Ansible, Slurm, and Kubernetes.
• Collaborate with experienced engineers to configure, test, and deploy infrastructure supporting HPC, AI, large language models (LLMs), agentic AI, and robotics workloads, including prototypes and performance testing.

Incident and Service Lifecycle Management

• Monitor infrastructure and service health, gather metrics and logs, and investigate routine performance, connectivity, reliability, and availability issues using monitoring tools and runbooks.
• Assist with incident triage by collecting diagnostic information, documenting customer impact, and directing or escalating issues to the appropriate teams.
• Support software upgrades, security patches, system maintenance, and infrastructure provisioning.

Automation

• Develop, test, and maintain basic scripts using Python, Go, or Bash to automate routine infrastructure and operational tasks.
• Identify opportunities to improve operational efficiency through automation.

AI Infra Pre-Sales

• Collaborate with engineers to support customer technical discussions, troubleshoot issues, and assist with OCI solution deployments.
• Work with engineering teams to test new features, document technical solutions, and share customer feedback.

Learning and Development

• Build knowledge of cloud, site reliability, AI, GPU, HPC, and infrastructure technologies through training, hands-on assignments, mentoring, and guided use of new tools.

Requirements & Tech Stack

Objective Minimum Qualifications (OMQs)

• Bachelor’s Degree in Computer Science, Engineering, Management Information Systems (MIS) or related field by February 2027.
• Interested in programming, cloud technology, servers, and data centers.
• Proficient (able to complete coding tasks without assistance) in Go, Python, or Bash.
• Demonstrated experience (projects, internships, coursework, research) with three or more of the following areas:
• Automation and scripting
• Computing workload testing and/or troubleshooting
• Configuration, testing, or deployment of LLM applications, AI systems, or robotics workloads
• Technical documentation and version control
• GPUs and/or HPC
• Agile or Scrum
• Terraform, Ansible, Slurm, or Kubernetes
• Completed at least one internship, research assistantship, teaching assistantship, or equivalent practical experience working with the relevant areas noted above.
• Reside in the United States and/or attend a university in the US.

Preferred Qualification

• Minimum 3.0 GPA

Qualifications

• Visa sponsorship is not available for this role.
• Candidates must be residing in and/or attending university in the United States.