Commission Sales Associate

About the Role

The Canopy Retreat is a peaceful, nature-focused destination. Exciting expansions are underway, including luxurious villas and a boutique hotel and guest house. This is a full-time, remote Commission Sales Associate role focused on driving bookings and revenue. The role involves identifying and contacting potential guests and group organizers, presenting retreat offerings, and converting leads into confirmed reservations. Compensation is primarily through commissions tied to successful bookings.

Key Responsibilities

• Manage online inquiries.
• Conduct follow-ups via email, phone, and messaging platforms.
• Maintain accurate records of prospects and sales in a CRM or tracking system.
• Collaborate with the retreat team to understand current amenities, upcoming facilities, pricing, and promotional packages.
• Effectively position the retreat to individual guests, families, corporate groups, and event planners.

Requirements & Tech Stack

• Digital proficiency: Comfort with email, messaging apps, online meeting tools, and basic CRM or sales tracking software.

Qualifications

• Strong sales and negotiation skills, including lead generation, consultative selling, and closing techniques.
• Strong customer relationship and communication skills, such as active listening, clear written and verbal communication, and the ability to build trust remotely.
• Organizational and time management skills, including the ability to prioritize leads, manage follow-ups, and work independently in a remote environment.
• Ability to understand and clearly explain amenities, packages, and pricing to diverse guests and groups.
• Self-motivated mindset with a results-oriented approach to commission-based compensation.
• High ethical standards.

Relevant experience in hospitality, travel, events, or retreat/resort sales is highly beneficial.