Welcome Coordinator
Oak Street Health, part of CVS Health
Hazel Park, MI1d agovia LinkedIn
Posted 12 Nov 2026, 11:19 ET
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- OperationsLead generation
- Nice to have
- Customer service
- Work
- On-site in Hazel Park
- Pay
- Not stated by the employer.
- Skill demand
- Operations66%Customer service41%Lead generation3%of 100 similar entry-level jobs posted in the US this week
- Listed
- Nov 12, 2026 · still open
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About the Role
The Welcome Coordinator at Oak Street Health creates an inclusive environment, making a positive first and last impression on patients. They serve as the face of the clinic and ensure center operations are efficient, performing administrative tasks to support the broader teams.
Key Responsibilities
- Welcoming patients and guests
- Conducting visit check-in and assisting patients with required forms
- Collecting co-pays
- Updating patient information and making changes in the electronic medical record platform
- Scheduling/rescheduling appointments within the electronic medical records platform
- Managing phone lines by answering, taking messages, and conducting outbound calls
- Managing faxes in the electronic fax platform
- Maintaining the cleanliness of the Welcome and Community Room areas
- May be required to float to other centers in the region on an infrequent basis
- Other duties as assigned
Requirements & Tech Stack
- Strong computer skills
- Basic knowledge of Google Suite
- Professional phone etiquette
- US work authorization
Qualifications
- Fluency in Spanish, Polish, Russian, or other languages spoken by communities served (where necessary)
- Experience in a customer service setting (strongly preferred)
- Some college (preferred)
- A flexible and positive attitude
- A welcoming and nurturing attitude toward older adults
- High level of integrity