Front office Apprentice
Ginger Hotels
This job at a glance
- Who can apply
- Freshers
- Must know
- Customer serviceOperations
- Work
- On-site in Jamshedpur
- Pay
- Not stated by the employer.
- Skill demand
- Operations45%Customer service20%of 99 similar fresher jobs posted in India this week
- Listed
- 2 Nov 2026 · still open
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About the Role
The Front Office Apprentice is a full-time, on-site role based at Ginger Hotels in Jamshedpur. This role involves greeting guests, managing check-in and check-out procedures, and handling room inquiries in a courteous and efficient manner. The apprentice will answer phone calls, schedule appointments or reservations, and support the reception desk with guest registrations, payments, and information requests. Day-to-day tasks also include coordinating with housekeeping and other departments, maintaining accurate records, and ensuring that lobby and front desk areas are orderly and guest-ready. The role provides hands-on training in front office operations, with a focus on delivering professional, friendly, and timely customer service.
Key Responsibilities
- Greeting guests
- Managing check-in and check-out procedures
- Handling room inquiries in a courteous and efficient manner
- Answering phone calls
- Scheduling appointments or reservations
- Supporting the reception desk with guest registrations, payments, and information requests
- Coordinating with housekeeping and other departments
- Maintaining accurate records
- Ensuring lobby and front desk areas are orderly and guest-ready
Qualifications
- Basic computer literacy
- Ability to work in shifts, including weekends and holidays
- Reliable and punctual work ethic
- Minimum high school education
- Hospitality or customer-facing experience or coursework is an advantage