"Remote Support Engineer Intern"

About the Role

• The role focuses on controls and automation within RoboNex 88 Technologies' Lifecycle Services (LCS) department.
• Internships provide opportunities to develop engineering, analytical, and customer-focused skills through hands-on experience and collaboration.

Key Responsibilities

• Shadow company engineers assisting customers with troubleshooting issues related to the company's products or Webex.
• Learn the company's technology concepts and methodologies to help engineers replicate and investigate customer issues.
• Assist in responding to customer emails and technical inquiries.
• Program automation devices to simulate real-world applications and enhance technical learning.
• Wire electrical devices and develop an understanding of electrical engineering concepts.

Requirements & Tech Stack

• Actively enrolled in a four-year or advanced engineering degree program at an accredited university.
• Must have legal authorization to work in the United States. Employment visa sponsorship is not available.

Qualifications

• Cumulative GPA of 3.3 or above.
• Strong analytical and problem-solving skills demonstrated through internships, coursework, projects, or volunteer experiences.
• Effective organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to communicate effectively and collaborate with diverse groups, including clients, peers, and managers.
• Creativity, self-confidence, and adaptability.