Marketing Internship

About At Stay

At Stay is a curated homestay marketplace where guests can discover and book hand-picked homestays directly through the At Stay website.

About the Role

The Marketing Coordinator Intern will work directly with the founder to launch and grow At Stay. This is a hands-on opportunity to learn how to manage a marketplace business, covering product operations, digital marketing, host partnerships, and customer experience.

Key Responsibilities

Website and Product Operations

• Test the website's search, property pages, booking process, payments, and confirmation emails.
• Report bugs and coordinate with the ATT technology team until issues are resolved.
• Upload and update property photos, descriptions, amenities, prices, minimum-night requirements, and availability.
• Maintain a weekly website fix list and test updates before they go live.

Marketing and Content Creation

• Plan weekly content calendars with the At Buzz team, covering property walkthroughs, destination guides, host stories, and offers.
• Develop 3–5 content ideas every week and shoot raw content on property visits.
• Support launch offers, referral codes, and creator stays.
• Write destination and property pages to improve Google search visibility.
• Track website visits, enquiries, and bookings to understand marketing performance.

Host and Property Coordination

• Shortlist and visit homestays, checking cleanliness, safety, and the accuracy of property photographs.
• Coordinate property shoots with Atraski Studios.
• Assist with host onboarding, agreements, bank details, and listing approvals.
• Maintain updated host records and follow up on availability, pricing, response times, and guest feedback.

Guest and Booking Management

• Respond to website, Instagram, and WhatsApp enquiries within two hours during working hours.
• Send booking confirmations and welcome messages and assist guests before and during their stays.
• Follow up with guests for reviews and photographs after check-out.
• Maintain booking records covering dates, booking value, commission, and payout status.

Reporting and Team Coordination

• Review weekly bookings, cancellations, and reviews, and share website issues with the ATT team.
• Prepare monthly dashboards covering properties, bookings, occupancy, commission, and ratings.
• Attend founder meetings, record action items, and follow up on pending tasks.

Requirements & Tech Stack

• Graduate or final-year student in hotel management, travel and tourism, BBA/marketing, mass communication, or a related field.
• Interest in travel and homestays, with an understanding of what makes a guest's stay special.
• Comfortable using and testing websites and apps and identifying issues or confusing user experiences.
• Strong written and spoken Hindi and English.
• Ability to write clear briefs, property listings, and professional host messages.
• Basic smartphone video shooting and Canva skills.
• Organisational skills, attention to detail, and the ability to follow up independently.
• Willingness to travel for short property visits.

Additional Advantages

• Internship experience at a hotel, homestay, travel startup, or online travel agency such as Airbnb, MakeMyTrip, or Booking.com.
• Basic knowledge of Google Analytics, Meta Ads, or SEO.
• Experience with WordPress, Shopify, or another website administration platform.
• Comfort appearing on camera for property walkthroughs.

What you will gain

• Experience launching and growing a marketplace business.
• Exposure to product management, website testing, and technology coordination.
• Practical experience in travel marketing, SEO, advertising, and promotional campaigns.
• Experience in host partnerships, pricing coordination, and guest experience.
• Understanding of bookings, conversion rates, commissions, and cost per booking.

Growth Opportunity

High-performing interns may be considered for a full-time role after completing the six-month internship.