Trainee System Admin

About the Role

Techvantage.ai is looking for a proactive and responsible Trainee System Administrator to manage and support the organization's IT infrastructure, systems, networks, and cloud environments. The ideal candidate should proactively identify infrastructure gaps, recommend improvements, and contribute to building a secure, reliable, and efficient IT environment.

Key Responsibilities

• Take ownership of day-to-day IT infrastructure, including desktops, laptops, servers, network devices, and related systems.
• Install, configure, maintain, and troubleshoot Windows and Linux operating systems.
• Manage user accounts, access permissions, system configurations, and endpoint security.
• Monitor network connectivity, system performance, and infrastructure availability.
• Assist in managing cloud infrastructure and services on AWS or Microsoft Azure.
• Support cloud resource provisioning, access management, monitoring, and basic cost optimization.
• Troubleshoot cloud connectivity, virtual machines, storage, and configuration-related issues.
• Manage routine system updates, security patches, antivirus, backups, and recovery procedures.
• Identify recurring technical issues, investigate root causes, and implement preventive measures.
• Maintain IT asset inventory, infrastructure documentation, and system configuration records.
• Evaluate existing IT processes and recommend improvements in efficiency, security, and reliability.
• Coordinate with external vendors and service providers for infrastructure-related requirements.
• Explore opportunities for basic IT automation and process improvements.
• Ensure timely resolution of employee IT support requests while maintaining service quality.

Requirements & Tech Stack

• Bachelor's degree or Diploma in Computer Science, Information Technology, or a related discipline.
• Good understanding of Windows and Linux operating systems.
• Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, LAN, Wi-Fi, and VPN.
• Familiarity with Active Directory, user management, and access controls.
• Basic hands-on exposure to AWS or Microsoft Azure cloud services.
• Understanding of virtual machines, cloud storage, resource provisioning, and cloud security fundamentals.
• Knowledge of hardware troubleshooting, system maintenance, and IT infrastructure management.
• Basic understanding of endpoint security, backup solutions, and disaster recovery.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Good communication skills and the ability to work independently.

What We Expect

• Strong ownership and accountability towards IT operations.
• Ability to identify and address technical issues proactively.
• Willingness to research, evaluate, and implement practical technical solutions.
• A continuous improvement mindset.
• Ability to manage priorities and take responsibility for assigned infrastructure activities.
• Commitment to maintaining a secure, reliable, and efficient IT environment.