Patient Registration Rep, Emergency Room
Henry Ford Health
Brownstown, MIFresher4h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- Microsoft OfficeCustomer serviceEHR / EMRMedical terminology
- Work
- On-site in Brownstown
- Pay
- Not stated by the employer.
- Skill demand
- Customer service60%Microsoft Office32%EHR / EMR32%Medical terminology23%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 2, 2026 · still open
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About the Role
As a Patient Registration Rep, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. You will handle patient registration, insurance verification, and cash collections, while advocating for patient needs. Your role is crucial in creating a positive first impression and ensuring smooth access to healthcare services.
Key Responsibilities
- Follow standard operating procedures for patient registration, including face-to-face check-in and preregistration.
- Confirm insurance eligibility and handle cash collections.
- Update patient registration and insurance information.
- Respond to inquiries from callers and customers, advocating on their behalf.
- Provide efficient and effective customer relationship management, instilling loyalty and anticipating needs.
Requirements & Tech Stack
- High school diploma or G.E.D. equivalent.
- Strong computer skills and working knowledge of Microsoft Office products.
- Ability to meet or exceed core customer service responsibilities, standards, and behaviors.
Qualifications
- One (1) year of experience related to patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
- EPIC training/experience and ICD-10 medical terminology experience.