Grievances/Escalation/ Complaints Specialist
Trove Consulting
Bengaluru0–5 yrs29m agovia Naukri
Walk-in drive · 31 Oct to 30 Nov · 9.30 AM - 5.30 PM
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This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Social media
- Work
- On-site in Bengaluru
- Pay
- ₹2.5–3.5 LPA
- Skill demand
- Social media1%of 99 similar fresher jobs posted in India this week
- Listed
- 31 Oct 2026 · still open
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About the Role
- Handling high-priority customer issues and providing resolutions.
- Managing damage/service and social media escalations.
Key Responsibilities
- Handle high-priority customer issues.
- Provide resolutions for customer issues.
- Manage damage/service escalations.
- Manage social media escalations.
Requirements & Tech Stack
- Hindi
- English
Qualifications
- Experience working in companies like Zomato, Uber, Flipkart, Pronto, Scapia, Swiggy, Blinkit, Zepto.
- Immediate joiners preferred.