Food & Beverage Associate I

About the Role

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; supporting the site’s product merchandising, inventory management & order replacement, in addition to equipment management. This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people.

This role supports one of our Los Angeles clients Monday through Friday from 7am - 4pm.

Key Responsibilities

• Merchandising: Own client’s office kitchens & pantries and highly organized storage rooms, complete expiration checks and product rotations as needed.
• Customer Service: Engage with clients and other Crafty team members onsite, delivering high-quality service.
• Maintenance + Inventory: Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget).
• Communication: Communicate and escalate any location needs or safety concerns to your manager, and accurately complete pre/post route paperwork.

Requirements & Tech Stack

• Must be able to download the Crafty application on your mobile device.
• Must be able to remain stationary for 50% of the time and capable of pushing, pulling, and lifting boxes weighing up to 50 pounds throughout the client site as needed.

Qualifications

• Client Obsessed: Deep commitment to understanding and exceeding client needs and preferences, showing eagerness and patience in all client interactions.
• Effective Communicator: Exceptional communication skills across interpersonal, verbal, and written formats.
• Operationally Sound: Ensures operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
• Reliable: Shows accountability, punctuality, and consistency in fulfilling commitments.
• Resilient: Quickly adapts to change, anticipates and addresses challenges with strong problem-solving skills, and maintains a positive attitude.
• Collaborative: Ability to work effectively with others towards shared goals, providing and receiving constructive input. Demonstrates a team-oriented approach.
• Autonomy: Empowers team members to act decisively, innovate, and continuously improve through site and task ownership.
• Attention to Detail: Meticulously oversees merchandising, inventory management, and ownership responsibilities.

Compensation

• $21 an hour.