Sales Associate

Gantu Holidays

About the Role

Gantu Holidays is a travel company dedicated to crafting personalized journeys and unforgettable adventures for travelers worldwide. The team designs bespoke itineraries, from European getaways to bucket-list experiences, with a strong focus on comfort, style, and luxury. Gantu partners with carefully selected hotels, resorts, airlines, and local guides to deliver seamless travel planning and meaningful cultural connections. The company emphasizes unique destinations, thoughtful details, and memorable moments that turn each trip into a story worth telling. At Gantu Holidays, travel is designed to be as inspiring and distinctive as each traveler.

The Sales Associate is a full-time, on-site role based in the Mohali district. The person in this position will engage prospective and existing clients, understand their travel preferences, and recommend tailored holiday packages that align with their needs and budget.

Key Responsibilities

• Respond to inquiries.
• Conduct follow-up via phone, email, and in person.
• Prepare quotations.
• Close bookings while meeting sales targets.
• Coordinate with internal teams and travel partners to confirm itineraries, manage changes, and ensure a smooth customer experience from initial contact to post-travel feedback.
• Maintain accurate records in sales systems.
• Contribute to promotional activities.
• Represent Gantu Holidays with professional, service-oriented communication.

Requirements & Tech Stack

• Basic proficiency with office software and CRM or booking systems.
• Ability to manage multiple inquiries and follow-ups efficiently.

Qualifications

• Strong sales, negotiation, and customer relationship skills, with the ability to convert leads into confirmed bookings.
• Excellent communication and interpersonal skills, including clear spoken and written English and the ability to explain travel options confidently.
• Knowledge of domestic and international travel destinations, airlines, and hotels, or a strong interest in developing expertise in the travel industry.
• Proven ability to work on-site in a fast-paced environment, meet targets, and collaborate with a team while maintaining high service standards.
• Prior experience in travel sales, hospitality, or customer service is preferred but not mandatory.
• Relevant training or certification in travel or tourism is an advantage.