Customer Support(BPO)-Voice/Non Voice
Intigniz Solutions
Mumbai(Sakinaka), Hyderabad(Rai Durg)0–2 yrsJust nowvia Naukri
This job at a glance
- Who can apply
- Freshers and up to 2 years · Any graduate
- Must know
- Customer service
- Work
- On-site in Mumbai(Sakinaka)
- Pay
- Not stated by the employer.
- Skill demand
- Customer service62%of 107 similar fresher jobs posted in India this week
- Listed
- 6 Nov 2026 · still open
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Job Title: Customer Support Executive (BPO) - Voice/Non-Voice
Locations: Hyderabad, Mumbai
Work Mode: Work From Office
Shift: 6:00 PM to 3:00 AM (Night Shift)
One way cab facility provided
About the Role
We are seeking enthusiastic and customer-focused professionals to join our team as Customer Support Executives. The ideal candidate will possess prior experience in the BPO industry, excellent communication skills, and the ability to effectively handle customer queries.
Key Responsibilities
- Handle customer queries through voice or non-voice channels.
- Provide accurate information and effective solutions to customer concerns.
- Maintain professional communication and ensure a positive customer experience.
- Understand customer requirements and resolve issues within defined timelines.
- Follow process guidelines, quality standards, and performance expectations.
- Maintain accurate records of customer interactions.
Requirements & Tech Stack
- Minimum 6 months of experience in any BPO voice or non-voice process.
- Basic computer knowledge and typing skills.
- Willingness to work in a night shift (6 PM - 3 AM).
- Must be comfortable working from the office.
- Candidates should be available for face-to-face interviews.
Qualifications
- Any graduate qualification.
- Excellent verbal and written communication skills.
- Good listening and problem-solving abilities.