Logistics Technician

Key Responsibilities

2-Bin Inventory Management

• Maintain assigned 2-Bin inventory locations, ensuring inventory is placed correctly, rooms are organized, 2-Bin standards are adhered to, stock is not misplaced, bins are not removed, and no debris is present.
• Pick and pull scheduled inventory to replenish locations with 100% accuracy.
• Deliver 2-Bin replenishment orders to appropriate locations.
• Restock 2-Bins, perform inventory cycle counts for accuracy.
• Check for and replace expired product, adjusting inventory counts.
• Perform supplemental restocks when requested.
• Pick up empty bins and product returns from assigned locations, returning them to General Stores with appropriate paperwork for credit.
• Perform monthly 2-Bin inventory of designated locations or as assigned.
• Understand and use DemandTrack for inventory velocity and usage, making PAR adjustment recommendations to the Supply Chain leader.

Receiving and Delivery Chain of Custody Automation

• Use automation for all General Stores cycle counts scheduled by the Supply Chain Leader.
• Use receiving and distribution chain of custody automation to document the chain of custody for all incoming shipments and outgoing General Stores issues to point-of-care locations, adhering to provided processes.
• Use automation to pick, issue, deliver, credit, and administer all General Stores product, including crash carts, inventory carts, and other inventory locations/applications as assigned.

General Stores Maintenance and Inventory Management

• Gather and remove product delivery skids and debris within the General Stores environment.
• Rotate inventory using a first expired, first out (FEFO) approach. Register expired product according to the Non-Compliant Policy.
• Manage assigned inventory locations, including inventory management, valuation levels, cycle counts, error rates, days on hand, and potential overstock/obsolete inventory levels.
• Maintain a high level of housekeeping in all General Stores areas, including picking up debris and properly disposing of cardboard and dunnage.
• Identify and dispose of items not in assigned locations or without a defined purpose, with approval from the Supply Chain Leader or designee.
• Maintain a high level of cleanliness in personal/group work spaces, break areas, and associated equipment.
• Perform regular cycle counts for assigned General Stores inventory areas, maintaining a cycle count error rate of 5% or less. Evaluate root causes of errors and implement corrective actions.
• Carry and protect any assigned pager/portable telephone for prompt response to customer requests.
• Maintain a monthly trend chart of total inventory valuation for assigned inventory locations on the General Stores Quality Board.
• Contribute to continuous improvement and inventory reductions to the Supply Chain Director or designee, at a level equal to or greater than the assigned inventory reduction target.

Receiving

• Perform receiving functions for all incoming orders (bulk or unit of measure).
• Review incoming orders for accuracy and correlation to PO and ship-to location.
• Identify incoming quality issues and errors, interfacing with applicable customer service representatives.
• Perform all receiving functions using scanning technology and provided work standards.
• Maintain a clean work environment daily, performing housekeeping functions as needed.
• Deliver all inbound product received, including analysis and problem-solving for incorrectly identified product.
• Clean and disinfect patient care equipment according to Infection Control policies.

Distribution

• Manage inventory and ensure an accurate pick process for all requisitioned inventory items, maintaining an average of no more than 5 days on hand per SKU unless otherwise approved.
• Pick and deliver all requisitioned orders or other product to the requester, using barcode scanning for electronic signatures and delivery/receipt confirmation.
• Review and obtain all non-compliant product from green bins within assigned inventory locations at least weekly, transporting it back to General Stores.
• Enter product obtained from green bins into the standardized online database.
• Return General Stores equipment used for distribution to General Stores upon completion of use.
• Coordinate product returns from assigned requisitioning locations back to General Stores.

Picking

• Pick a minimum of 100 lines per hour, within an acceptable timeframe determined by the Supply Chain Leader, but no less than 60 lines per hour. This includes pick time, travel time, and replenishment time.
• Pick all orders requested by unit department by time basis unless directed otherwise.
• Maintain accuracy of inventory picks.
• Address cycle count errors generated within the assigned inventory area and develop a corrective action plan. Chart a trend chart of the cycle count error rate quarterly on the General Stores Quality Board.
• Be responsible for the inventory pick associated with all assigned 2-Bin inventory locations, returning empty bins to General Stores.
• Use designated picking automation and processes for all inventory picking/replenishment. Tag all product with appropriate stickers.
• Release all picked orders using Lawson WH32.2 and sign paperwork.
• Utilize assigned velocity picking format to ensure proper utilization of inventory product for items requiring re-order.

Non-Conforming Policy and Procedure Management

• Analyze the non-conforming product incident rate by SKU for assigned inventory locations.
• Make process improvement recommendations to the Supply Chain Director or designee to mitigate recurrences.
• Maintain non-conforming green bins, placards, and laminated job aids in all assigned inventory locations.
• Rotate stock using a first expired, first out (FEFO) approach. Remove non-conforming product and transport to General Stores.
• Pick up non-conforming product from green bins at least weekly, transporting to General Stores and entering into the appropriate cells in the non-conforming product log at http://demandtrack.advocatehealth.com/supply_incident_report/.
• Communicate non-conforming clinical supply trend and analytical information to appropriate clinical leadership for areas related to assigned inventory locations.

Requirements & Tech Stack

• High School diploma
• Mainframe or PC computer systems experience
• DemandTrack
• Lawson WH32.2

Qualifications

• 12 months experience; stocking experience and/or receiving experience preferred.
• Good communication & customer relation skills.
• Good organization and math skills.
• Computer literate.
• Must function as a “team” member.
• Ability to prioritize work flow.
• Ability to adapt to change quickly.
• Ability to demonstrate critical thinking.

Physical Requirements And Working Conditions

• Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, use lifting equipment or lift with another associate.