Technical Support Associate
Arrow Electronics
San Jose, CAFresher4d agovia LinkedIn
About the Role
Technical Support Associate supporting both technical and marketing functions within NIC’s technical product marketing group (TPMG). This is an entry-level, engineering-adjacent role.
Key Responsibilities
- Collect, validate, and maintain parametric data across NIC’s component portfolio (capacitors, inductors, resistors, etc.)
- Support development and updates of technical datasheets and product documentation
- Conduct technical research to ensure accuracy and completeness of product specifications
- Assist with website content updates, including parametric search optimization and product pages
- Collaborate with engineering, product management, and marketing to ensure data consistency and quality
- Organize and manage structured component data using internal tools and spreadsheets
- Contribute to improving workflows around data management and technical documentation
Requirements & Tech Stack
- Microsoft Excel (data organization, filtering, basic analysis)
- Familiarity with Adobe InDesign or similar tools for document formatting
- Basic experience with website content management, HTML, or CSS
Qualifications
- Recent graduate in Electrical Engineering, Computer Engineering, or related field
- Strong interest in electronic components and circuit-level/system-level design
- Detail-oriented with the ability to work with structured technical data
- Strong written and verbal communication skills
- Comfortable working across both technical and documentation-oriented tasks
- Interest or exposure to technical marketing, product documentation, or content creation
- Any familiarity with passive components (capacitors, inductors, resistors) is a plus
Work Arrangement
Hybrid: 3 days in office/2 days work from home
Location: US-NY-Melville New York (Quad)
Time Type: Full time
Hiring Range
$36.17 - $44.21 per hour