Customer Support Executive

Remoat Teams

Gurugram, Haryana, IndiaFresher5h agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 1 year
Nice to have
Customer service
Work
On-site in Gurugram
Pay
Not stated by the employer.
Skill demand
Customer service83%of 149 similar fresher jobs posted in India this week
Listed
3 Nov 2026 · still open

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About the Role

We are looking for Customer Support Executives to handle customer inquiries and provide timely, accurate, and professional assistance. The ideal candidate should have good communication skills, a customer-focused approach, and the ability to resolve queries efficiently across multiple communication channels.

Key Responsibilities

  • Handle customer inquiries via inbound phone calls, emails, and chats.
  • Understand customer concerns and provide accurate and timely resolutions.
  • Maintain a professional and courteous approach while interacting with customers.
  • Record customer interactions, queries, and resolutions using the provided software.
  • Follow established processes and guidelines to ensure a positive customer experience.

Requirements & Tech Stack

  • Experience:
  • Candidates with a minimum of 6 months of experience in inbound customer service are preferred.
  • Freshers are also welcome to apply.
  • Education:
  • Undergraduate and graduate candidates are eligible to apply.
  • Working Hours:
  • Shifts will fall within the 8:00 AM to 8:00 PM window.
  • 9-hour shift, including applicable breaks.
  • Location: India

Qualifications

  • Good communication skills.
  • A customer-focused approach.
  • Ability to resolve queries efficiently.
  • Willingness to learn.
  • Interest in customer service.

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