Customer Experience & Analytics Internship
Molina Healthcare
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- Data analysisExcelMicrosoft OfficeHIPAA
- Work
- Remote · internship
- Pay
- Not stated by the employer.
- Skill demand
- Data analysis95%Excel70%Microsoft Office16%HIPAA5%of 63 similar entry-level jobs posted in the US this week
- Listed
- Nov 1, 2026 · still open
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About the Role
The Molina Healthcare Internship Program aims to provide a stepping stone for students aspiring to be professionals and future leaders in the healthcare business. Interns will be assigned special projects and other duties to gain valuable professional work experience and industry insight. The program focuses on developing talent through experiential learning, formal training, and opportunities to interact with healthcare professionals and community leaders. Interns will perform meaningful work, gaining insight into Molina’s culture, Mission, and Values.
Key Responsibilities
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Implementation Support:
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Provide support with analytical and problem-solving tasks, including definition and documentation.
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Conduct business workflow analysis, specifications, and requirements definition and documentation.
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Support documentation and changes to existing business processes.
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Identify new opportunities for process development and improvements.
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Support team on work plans and other deliverables for assigned areas using approved templates and practices to ensure consistent content and format.
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Data Analytics:
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Review data extracts from multiple sources and large datasets to identify and analyze outliers.
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Support monitoring, tracking, and trending of department data.
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Support preparation of state-mandated reports and analysis.
Requirements & Tech Stack
- Computer and Data Analysis Experience:
- MS Word
- Excel
- Outlook
- PowerPoint
- Experience with internet research
Qualifications
- Must be currently enrolled in an undergraduate program, a freshman or sophomore.
- Minimum GPA of 3.0 or higher.
- Pursuing a degree with preference in Data Analytics or Healthcare.
- Able to commit to the full-time, 10-week internship program.
- Must possess unrestricted authorization to work in the United States.
- Clear and professional written, verbal, and interpersonal communication skills.
- Strong work ethic, self-motivated, and ability to develop relationships.
- Good time management, organizational, and interpersonal skills.
- Excellent critical thinking/problem-solving skills.
- Ability to handle confidential information.
- Ability to maintain confidentiality and comply with HIPAA.