Account Representative

About the Role

The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

Key Responsibilities

• Increases revenue and profitability through generation of new business and further development of existing accounts.
• Generates new leads by networking, cold calling, researching various directories and internet sites.
• Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
• Understands complex requirements from customers for preparation of customized quoting.
• Delivers effective sales presentations and ensures technical requirements are met.
• Assists with on-site troubleshooting of customers' concerns.
• Works with and coordinates vendor resources to build relationships and support sales.
• Performs other duties as assigned.

Requirements & Tech Stack

• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
• Excellent written and verbal communication skills.
• A proficient understanding of key sales principles and best practices.
• Ability to influence customers, while maintaining healthy relationships.
• Ability to take initiative and work with limited direction.
• Ability to multitask and manage time well.
• Ability to use Microsoft Office.

Physical Demands: Travel required. May be required to be on-call nights or weekends, depending on need.

Licenses & Certifications: Valid driver's license required. All company vehicles are subject to continuous video monitoring.

Qualifications

• Bachelor's degree or an equivalent combination.
• Zero (0) to two (2) years of experience.