Member Service Associate (Teller)
Star One Credit Union
Cupertino, CA0–2 yrs3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years · Diploma
- Must know
- Microsoft Office
- Work
- On-site in Cupertino
- Pay
- $46.4K–$63.95K a year
- Skill demand
- Microsoft Office21%of 148 similar entry-level jobs posted in the US this week
- Listed
- Nov 6, 2026 · still open
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Job Title: Member Service Associate (Teller)
Hours
- Monday through Thursday: 8:45 a.m. to 5:30 p.m.
- Friday: 8:45 a.m. – 6:30 p.m.
- Rotating Saturdays: 8:30 a.m. to 2:45 p.m. (with a day off during the week)
Salary Range: $46,400 - $63,950 (base pay)
Compensation will be based on candidate qualifications.
Key Responsibilities
- Perform basic member transactions including: deposits, withdrawals, account transfers, loan payments, loan payoffs, cash advances, US Savings Bonds redemption, gift card purchases, sub-account openings, IRA contributions, address change requests, check order requests, account closures, and issuance of Cashier Checks.
- Accurately maintain, safeguard, and balance cash drawer and all negotiable instruments.
- Answer basic member inquiries concerning Credit Union products and services, policies, procedures, promotions, relationship pricing, fee structures, and general financial institution processes.
- Prepare work for daily opening and closing of branch.
- Process other daily duties including: stop payment requests, accurate completion of CTRs, member password updates, statement copy requests, cross-member transfer requests, wire requests, and processing daily night depository items.
- Cross-sell Credit Union products and services appropriate to meet member’s needs.
- Complete miscellaneous duties and projects as assigned.
- Provide assistance to other branches and departments as needed.
Requirements & Tech Stack
- Requires one year of cash handling experience.
- High school diploma or equivalent.
- Must be proficient with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.
- Must have good credit.
Qualifications
- Six months of Teller experience at a credit union or financial institution is preferred.
- Requires good written and verbal communication skills.
- Ability to learn and retain banking regulatory information and requirements.
- Fosters and maintains a strong service culture by providing excellent internal and member service.
- Ability to work in a fast-paced environment while handling multiple tasks and competing priorities.
- Must be a strong team player with the ability to work in a diverse group or as an individual contributor.