System Development Engineer

About the Role

As a Systems Development Engineer, you will design, build, and operate scalable solutions that improve the security and efficiency of Amazon's data center security operations. You will bring agentic AI and automation to workflows that today rely on manual effort. You will partner with experienced engineers to strengthen our tools, maintain high-availability services, and build metrics and monitoring. Your work will directly support systems that anticipate and resolve operational issues before they reach our customers, delivering a seamless, self-service experience for the teams who keep our data centers secure. You will collaborate with security operations and cross-functional engineering teams to influence technical direction and build resilient, secure systems at scale.

Key Responsibilities

• Given a defined problem, you deliver a solution which is logical, maintainable, uses appropriate technologies, and is delivered on time.
• You learn current engineering best practices and get your designs, code, and procedures reviewed, and incorporate feedback.
• You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs.
• You contribute to operational excellence and perform troubleshooting to resolve defects.
• You handle all incoming system and service tickets with responsibilities covering multiple products, features, and services.

About The Team

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Requirements & Tech Stack

• Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, Electrical Engineering, or other related discipline.
• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby.
• Experience with tools for automation (building, testing, releasing, or monitoring).

Preferred Qualifications

• Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems.
• Experience with CI/CD pipelines build processes.
• Knowledge of computer science fundamentals (e.g., data structures & algorithms, OO design).
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.